How can we help you?
Get answers to common questions, track your order, or reach our team directly — we're here for you.
Track Your Order
Waiting On Your Order?
Enter your order number or tracking code to see your delivery status. You'll find these in your order confirmation email.
Track Your Order
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Reach Out To Our Team
Have a question that isn't answered below? We typically respond within 4 hours.
Send Us a Message
We'll get back to you via email, usually within 24 hours.
FAQs
subscription & account
You can cancel anytime through our portal, or just drop us a line and we'll take care of it for you. Please include your order number or the email address used at checkout so we can locate your account quickly.
This can happen if an active subscription or saved payment method is still on file. No worries, you can manage or cancel through the customer portal, or reach out and we'll sort it out right away.
It may be linked to a different email or payment method. Try logging into the customer portal with the email you used at checkout. If it's still not showing up, just reach out and we'll find it for you.
FAQs
Order & shipping
Orders are typically processed within 1–3 business days after payment confirmation.
Shipping times depend on the method selected at checkout:
Free Shipping: 2–4 business days
Standard Shipping: 2–3 business days
Expedited Shipping: 1–2 business days
Once your order has been shipped, you'll receive a confirmation email with your tracking number and a tracking link. You can also use the order tracker on this page.
FAQs
Returns & pricing
30-Day Money-Back Guarantee. Contact us within 30 days of purchase for a full refund, no questions asked. Refunds are processed within 5–10 business days.
Email us with your order number. Most refund requests are resolved within 24 hours, and appear on your statement within 5–10 business days.
Social media ads may show promotional pricing that has since expired. The pricing on our store is always the most current. If you saw a specific offer, reach out and we'll help.
Subscription
Manage Membership
Enter your order number and name below and we'll process your request right away.